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Orders
Orders
24
Which items are excluded from promotions?
How do I find my order number?
Can I order online and have my order shipped to a store?
Help Placing An Order
How is sales tax calculated?
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Returns
Returns
15
How do I print my Free Return shipping label?
What is your return policy?
How do I return more than one package by mail?
How do I find my order number?
I checked out as a guest, how do I start a return?
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Payments
Payments
6
Why is my card being declined?
Can I use two credit cards to pay for my Skechers.ca order?
Can I use a prepaid credit card/gift card to place my order?
What payment methods do you accept?
Klarna FAQ's
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Product Information
Product Information
12
How do I clean my shoes?
I have a quality concern with my Skechers shoes, what can you do to help?
Do you sell or provide replacement shoelaces?
How do I find a specific style?
Where can I find replacement insoles?
View all 12
Store Info & Policies
Store Info & Policies
5
How do I redeem my Skechers Gift Card or e-Gift Card?
How do I return if I purchased in a Skechers retail store?
Can I order online and have my order shipped to a store?
Can I place an order online and pick it up at a store?
Skechers Retail Locations
Skechers Plus
Skechers Plus
31
Is there a limit on the number of points I can earn?
How do I redeem my points for reward certificates?
How do I add missing points to my Plus account?
How long does my Tier status last?
Skechers Plus Terms and Conditions
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Company Information
Company Information
12
How do I contact Skechers Customer Care?
Privacy Policy
Terms and Conditions
How do I unsubscribe from Skechers promotional emails?
Skechers Foundation
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