Returns
Due to the ongoing strike by the Canadian Union of Postal Workers, Canada Post operations continues to operate however customers may experience delays. This...
Mon, 26 May, 2025 at 11:39 AM
To initiate a return and print your free return shipping label please go to Orders and Returns which is located at the top right corner of Skechers.ca. ...
Thu, 13 Mar, 2025 at 3:20 PM
If for any reason you're not delighted with your order, we offer two convenient ways to return unworn items for a refund. In the rare event that you rec...
Thu, 13 Mar, 2025 at 3:21 PM
If you need to return using multiple boxes you must select the item(s) you are returning in box 1 and follow the steps to print your first label. Repeat the...
Thu, 13 Mar, 2025 at 3:20 PM
We’ve recently updated our system and the format of our order numbers has changed. If your order number begins with SKEC-CA, please be sure to include thi...
Wed, 24 Apr, 2024 at 2:17 PM
You may return unworn/defective items for a refund if you checked out as a guest in one of two ways: Option 1: Return via a FREE printable Canada Post r...
Wed, 24 Apr, 2024 at 2:21 PM
After you click "View/Print Return Label" a new tab will open with the return label, and you can Save it from there to your device or Print. We wo...
Wed, 24 Apr, 2024 at 2:54 PM
Skechers does not accept returns if the shoes have been worn outside. Similarly, we do not accept returns of apparel items that show signs of wear. Orders p...
Wed, 24 Apr, 2024 at 3:01 PM
If you do not have a printer, we would suggest seeking assistance from friends or family to help you print the return label. Canada Post offices do not prin...
Wed, 24 Apr, 2024 at 3:18 PM
Yes, if you purchased from Skechers.ca you may return your order to any Skechers company owned retail store in the Canada (excluding Quebec, Nova Scotia, Ne...
Wed, 24 Apr, 2024 at 3:22 PM